Jump to main content
    Dell Server Administrator Storage Management Version 11.1.0.0
Dell Server Administrator Storage Management Version 11.1.0.0
Rev. A00
  • Notes, cautions, and warnings
  • Overview
  • Getting Started
  • Understanding RAID concepts
  • Quick access to Storage Status and Tasks
  • PCI Express Solid-State Drive support
  • Storage Information and Global Tasks
  • Controllers
  • Support for PERC hardware controllers
  • Support for BOSS RAID controllers
  • Enclosures and Backplanes
  • Connectors
  • Tape Drive
  • RAID Controller Batteries
  • Physical Disks or Physical Devices
  • Virtual Disks
  • Moving Physical and Virtual Disks from one system to another
  • Protecting your Virtual Disk with a Hot Spare
  • Troubleshooting
  • Frequently asked questions
  • Supported features
  • Determining the health status for storage components
Expand allCollapse all
  • Notes, cautions, and warnings
  • Overview
  • Getting Started
  • Understanding RAID concepts
  • Quick access to Storage Status and Tasks
  • PCI Express Solid-State Drive support
  • Storage Information and Global Tasks
  • Controllers
  • Support for PERC hardware controllers
  • Support for BOSS RAID controllers
  • Enclosures and Backplanes
  • Connectors
  • Tape Drive
  • RAID Controller Batteries
  • Physical Disks or Physical Devices
  • Virtual Disks
  • Moving Physical and Virtual Disks from one system to another
  • Protecting your Virtual Disk with a Hot Spare
  • Troubleshooting
    • Common troubleshooting procedures
      • Cables attached correctly
      • System requirements
      • Drivers and Firmware
      • Isolate hardware problems
      • Replacing a Failed Disk
      • Using the Physical Disk Online command on select controllers
      • Recovering from Removing the wrong Physical Disk
      • Resolving Microsoft Windows upgrade problems
    • Virtual Disk troubleshooting
    • Specific problem situations and solutions
    • PCIe SSD troubleshooting
  • Frequently asked questions
  • Supported features
  • Determining the health status for storage components
  1. Home
  2. Troubleshooting
  3. Common troubleshooting procedures

Common troubleshooting procedures

This section describes commands and procedures that can be used in troubleshooting. Topics covered include:

  • Cables attached correctly
  • System requirements
  • Drivers and Firmware
  • Isolate hardware problems
  • Replacing a Failed Disk
  • Recovering from removing the wrong Physical Disk
  • Resolving Microsoft Windows upgrade problems