Firmware compatibility check
On PERC 12 and later controllers, Storage Management performs the compatibility check of the installed version of OpenManage Server Administrator and the controller firmware version. Storage Management performs the following compatibility checks:
- Error compatibility check—Checks if the installed version of OpenManage Server Administrator has a compatibility error with the current controller firmware version. If there is a compatibility error, the controller is not enumerated and a Event ID--2493 or the EEMI alert CTL145 with critical severity is generated depending on the alerts settings. On PERC 12 and later controllers, Storage Management does not enumerate the controller if there is a compatibility error with the controller firmware. An alert message is generated when there is a compatibility error.
- Warning compatibility check—Checks if the installed version of OpenManage Server Administrator has a compatibility warning with the current controller firmware version. If there is a compatibility warning, an Event ID--2494 or the EEMI alert CTL146 with a warning severity is generated depending on the alert settings. The warning compatibility can impact certain functionalities of the controller management, hence only few functionalities of the controller management are available in the Server Administrator UI or CLI. If there is any compatibility warning with controller firmware, an alert is generated, but Storage Management continues to discover the controller. Ensure to identify and download the OpenManage Server Administrator version that supports the controller firmware version. For information about the supported controller firmware version, see the Dell OpenManage 11.1.0.0 Software Support Matrix available at openmanage manuals.